Who We Serve.

One benefit to OPTIMA™ is that when you are not present every hour of the day customers let us know how our employees are doing. We feel reviews are all good even when people have a bad experience, they help us learn and we do not take comments personally. The biggest plus, is in this age of information at our fingertips OPTIMA™ helps bring new faces to our business. Advertising on radio or in the newspapers can be helpful; but the truth is it’s of greater importance what the customers have to say about our businesses that helps people make a choice to come visit us.

Our Brewpub is visited by many local and out of town customers. It is important for us to always know what our reviews are online. We love that OPTIMA™ sends us an email when reviews are written and our account manager reaches out to help us write responses.

I appreciate the fact that with the photo's and the website that you have helped us create, the potential customer is able to look and see exactly what we are all about. It has helped us hear back from them on what we are doing right and to help us correct what might not be working for us.